SHIPPING & RETURN POLICY

Shipping Information

USPS First Class | Free domestic shipping
USPS Express 1-2 Days | $22 Flat Rate
International | $28 Flat Rate

Easy Returns & Exchanges

Returns and Refunds Policy

Thank you for shopping at The English Pet. If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund. To be eligible for a return, please make sure that:

The product was purchased in the last 30 days

The product isn't used or damaged

Products that do not meet these criteria will not be considered for return.

Please contact us before you send the product:

By email: info@theenglishpet.com

By visiting this page on our website: www.theenglishpet.com

Return the product to:

PO Box 81076
Ranch Santa Margarita
CA 92688-1076

Shipping Charges

Shipping charges incurred in connection with the return of a product are non-refundable. You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from The English Pet.

Damaged Items

If you received a damaged product, please notify us immediately for assistance.

Sale Items
Sale items can be refunded.

Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:

By email: info@theenglishpet.com

By visiting this page on our website: www.theenglishpet.com