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TERMS & CONDITIONS

Welcome to www.theenglishpet.com (the "Website"). Please read these Terms of Use (the "Terms") before using the Website. When you come to www.theenglishpet.com and use any part of it you are agreeing to these Terms. If you do not agree with anything you read here, please exit this Website. You may not place an order through this Website unless you agree to be bound by our Terms, our Conditions of Sale (“Conditions”), and Privacy Policy.

  1. This Website is operated by The English Pet. All content that you see here is owned by or licensed to us. It is not for commercial use, and unless we specifically agree, you cannot copy, distribute, publish or alter the Website content.
  2. Within the Website, you may find links or references to third-party materials and websites outside www.theenglishpet.com. We do not endorse, authorize, or control those websites and therefore accept no liability in respect of the content or your use of those websites.
  3. It is a condition of your using www.theenglishpet.com that you have read and consented to the terms of our Privacy Policy. This tells you how we use your personal information.
  4. The English Pet makes no representations or warranties (express or implied) and we are unable to guarantee the accuracy of the information on the Website. We do not accept any liability arising out of reliance on the materials on our Website. Any articles and materials displayed on our Website are provided for information only and are not a substitute for qualified veterinary advice. We recommend that you obtain specific advice in connection with any particular query which you may have concerning your pet.
  5. We may terminate your access to our Website at any time if we decide at our sole discretion that you are in breach of these Terms.
  6. We may change any aspect of www.theenglishpet.com at any time without letting you know. You agree to be bound by such updates and you agree to visit this page from time to time to check such changes.

INFORMATION ABOUT US

www.theenglishpet.com is a website owned and operated by THE ENGLISH PET, A Sole Proprietorship (registered address PO Box 81076, Rancho Santa Margarita, California 92688-1076, registered in California number 210747968).

COPYRIGHT AND TRADEMARKS

All designs, text, graphics, and other contents or arrangements of this Website in whatever format belong to The English Pet or its licensors. All rights are reserved. The Trademarks and logos displayed on the Website are the registered and unregistered Trademarks of The English Pet and its licensors. Nothing contained on the Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed on the Website without written permission from The English Pet or such third party that may own the trademarks displayed on the Website. By using the Website, you agree to respect the intellectual property rights of The English Pet and will refrain from copying, downloading, transmitting, reproducing, printing, or exploiting for commercial purpose any material contained within the Website. You may, however, download material that is required for the sole purpose of assisting you in placing an order. Such downloaded material may not be used for any purpose other than to assist you in placing an order. You may not create any links to our Website from another Website without our express written consent.

CONDITIONS OF SALE

ORDER CONFIRMATION

We are legally obliged to send you an email to confirm that your order has been received and you may wish to print or save it for your future reference. The order received confirmation will include details of your order, including your chosen delivery address. We will then send you a further e-mail to let you know that your order has been processed by us and another when it has been dispatched. All orders for Goods are accepted when you receive an e-mail confirmation that your order has been processed. Please read our Privacy Policy for more information regarding our data handling policy.

PRICE & PAYMENT

All prices are quoted in US Dollars (US$) and are exclusive of delivery charges. Sales tax will be added to orders that are shipped to addresses in the United States and this will be clearly noted on the checkout page. Please be aware that orders are fulfilled from our warehouse located in Mission Viejo, California, and orders with shipping addresses in Canada, EU, United Kingdom, and Asia will be subject to separate import duties and taxes. All goods are subject to availability and may be withdrawn at any time. We try to ensure that all prices on display on the Website at www.theenglishpet.com are accurate. The price of an item is the price at the head office on the day of your order. We reserve the right to change any price after you place an order but should we do so, we will inform you before we process your order and you will have the opportunity to cancel the order. However, the correct price will always appear in the email that we send to you when we have processed your order. Where Goods are discontinued or cannot for some reason be delivered we will contact you by e-mail or telephone to inform you of this and to suggest an alternative item similar to the one ordered or we may have to cancel your order. Where this is part of a larger order, we will process and dispatch the available Goods to you in the normal manner. All payments must be in US Dollars. We accept payment by Visa, MasterCard, American Express, Venmo, and PayPal.

LIMITATION OF LIABILITY

We will use all reasonable endeavors to carry out our obligations within a reasonable period of time but will not be liable to you for any loss, costs, or expenses arising directly or indirectly from any delays in doing so and we will not be deemed to be in breach of these terms and conditions by reason of any delay in performing, or any failure to perform, any of our obligations in relation to these terms and conditions if the delay or failure was due to any cause beyond our reasonable control. Except in respect of death or personal injury caused by our negligence, we will not be liable to you for any economic loss, which term shall include loss of profits, business, revenue, goodwill or anticipated savings or any special, indirect, or consequential loss in connection with the supply of the Goods. No part of these terms is intended to constitute an exclusion of any liability which cannot be excluded under applicable law.

GENERAL

The following general provisions apply both in respect of our Website Terms of Use and Conditions of Sale (“Terms and Conditions”).

All notices shall be in writing and may be served by sending them by recorded delivery post to The English Pet at PO Box 81076, Rancho Santa Margarita, Ca. 92688-1076. Nothing in these Terms and Conditions shall give nor is intended to give rights to any third party under the Contracts (Rights of Third Parties) Act 1999 or otherwise. Our failure to insist upon the strict performance of any of your obligations under these terms and conditions shall not be construed as a waiver and shall not affect our rights to require strict performance of such obligations. If any provision of these Terms and Conditions or part thereof is found to be invalid or unenforceable, the invalidity or unenforceability of such provision or part shall not affect any other provision or the remainder of the provision in which such invalid or unenforceable part is contained, which shall remain in full force and effect.

The English Pet may assign or otherwise transfer its rights and obligations under these Terms and Conditions without notice to you. You may not assign or otherwise transfer your rights and obligations under these Terms and Conditions without the express written consent of The English Pet.

These Terms and Conditions will in no circumstances create a relationship of agency or partnership between The English Pet and you.

These Terms and Conditions and our Privacy Policy contain the entire agreement between us with respect to our Website. All sales of goods via our website are governed by our Conditions.
These Terms shall be governed and construed in accordance with the laws of California, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service.

CONTACT US

If you have any questions about these Terms, please contact us.

Last updated: September 24, 2020